Pet Memorial Stones, Personalized Gifts

Please note:

• Finished products will ship within two weeks of purchase.
  
• Material kits will ship within two business days of purchase, along

with a detailed knitting tutorial video sent via email. Please check your email.

Delivery Time:

• Orders typically take 7-15 business days to arrive, depending on the carrier.
• Please allow 1-3 days for order preparation, quality control, processing, and tracking updates.
• For remote areas and islands, delivery times may be longer, up to 25-40 days.

Returns & Refunds:

• We offer a convenient 30-day return policy from the date of receipt. If there are any issues with your order, such as missing, damaged, or incorrect items, please contact our customer service team. We will provide a quick and efficient solution based on your request, including a refund or reshipment.

Your satisfaction is our top priority. We are confident in the quality of our products and are committed to providing you with a seamless shopping experience. 30-Day Money-Back Guarantee: If there are any issues with your order, such as missing, damaged, or incorrect items, you can choose a refund or reshipment. We strive to ensure that every order meets your expectations. If you are not satisfied, we will do our best to resolve the issue. Please shop with confidence; we always guarantee product quality and customer satisfaction.